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FREQUENTLY ASKED QUESTIONS
YOUR ROOFING NEEDS AREN'T THE ONLY THING WE SUPPORT
Browse through our frequently asked questions (faqs) below or contact us directly for more information.
INSURANCE CLAIM PROCESS
DO I HAVE TO FILE AN INSURANCE CLAIM TO GET A NEW ROOF?
⟼ In short, no. Once the at-home inspection is complete, we will be able to determine if your roof does show insurance qualifying damage. From there, the process with Revive Restoration is led by a partnership with you and your Insurance Claims Specialist. For more information on the process click here.
WHAT IF I DON'T HAVE HOMEOWNERS INSURANCE OR DON'T KNOW MY DEDUCTIBLE?
⟼ Our recommendation for this is to be in contact with a Revive Restoration Claims Specialist. Each situation and each home is unique. However, with their expertise, they can help you find this information and give you honest real-life direction on how to move forward with the process. Just give us a call.
WHAT IF MY INSURANCE CLAIM IS NOT APPROVED?
⟼ It's simple. We go to bat for you! We don't say liberty and justice for all without reason. Not only do we have a Public Adjustor on our side, but also other resources to ensure your project becomes a priority and we get a safe and sound roof over your head.
PUBLIC ADJUSTING
When disaster strikes you need an expert on your side.
WHAT DOES A PUBLIC ADJUSTER DO DURING MY ROOF REPLACEMENT?
⟼ A public adjuster is a claim help professional assigned to represent you in documenting and negotiating your insurance claim. A public adjuster works side by side with your Claims Specialist to ensure satisfaction for you. Revive Restoration independent adjusters are hired and paid by us and report to insurance companies. They are oftentimes the key ingredient in making the process smooth and ensuring your claim gets approved.
DO I NEED TO HIRE A PUBLIC ADJUSTER?
⟼ In short, no! We are here to save you headaches. Our Revive Restoration team is fully staffed, including our expert Public Adjuster. When filing a claim with your insurance company, they will send out a Public Adjuster assigned to your specific case. Our Claims Specialists will explain this process to you and handle the appointments for you, then report back. If you are questioning anything at all with one assigned to you, we can offer support and advice through the process.
ROOF REPAIR
WHEN SHOULD I GET A ROOF INSPECTION?
⟼ Signs of roof damage include worn or buckling shingles, missing shingles, and discoloration. The age of a roof can also be a good indication to get a roof inspection. Many of these signs can be seen from the ground, depending on the height and slope of your roof. However, we always recommend having a professional technician look closely because much of the damage is not visible from the ground.
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Interior signs of damage such as leaking, discoloration, and bubbling ceilings are also a warning that it’s time to call a professional, licensed roofer.
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Recent wind, hail storms, or tornados can cause significant damage to your roofing system. Post-storm - Your roof should be evaluated immediately.
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Our roof inspections are complimentary and will give you a better understanding of what needs to be addressed. Contact us to schedule an appointment.
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Looking to sell your home? A potential buyer’s first impression is formed when they pull up to your house. Curb appeal is everything So it's important to ask yourself Is your home creating an A+ impression? We can inspect your exterior and provide recommendations to improve your home’s first impression, including roof, siding, gutters, windows, soffit, and fascia.
DO I NEED A ROOF REPAIR OR A COMPLETE RE-ROOF?
⟼ Once your free inspection is completed, you will receive our honest and professional opinion. Sometimes a repair is all that your roof needs – right now. We can pull up your location's storm history and estimate the remaining life of your roof so you can budget for the future.
HOW MUCH DOES A NEW ROOF COST?
⟼ Retail roofing markets vary greatly, depending on which contractor you consult. We suggest contacting us and if you feel the need to, get a few quotes and review the scope of the project thoroughly.
Questions you should ask your contractor:
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Are you a licensed contractor?
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Does the scope include repairs and plywood replacement (if needed)?
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What is the cost?
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Is a permit included?
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What kind of warranties are available for labor and materials?
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Is waste disposal included?
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What is the clean-up process?
ARE ALL ROOFING COMPANIES EQUAL? WHAT CRITERIA SHOULD I USE TO EVALUATE A POTENTIAL ROOFER?
⟼ Homeowners need to do their research when selecting a roofing company.
Some questions to ask:
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Are there references I can contact?
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Are you on Google and are there reviews I can review?
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Do you use subcontractors or do company crews perform the labor?
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What kind of materials do you use?
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Are you licensed in the State of Illinois?
EMERGENCY SERVICES
HOW WILL I KNOW WHEN IT'S TIME TO CALL FOR AN EMERGENCY REPAIR?
⟼ When you spot serious roofing problems such as leaks, gaps, or other types of damage, you do not want to wait to get them fixed. The longer you wait to take care of the underlying problem the more severe the damage will become which costs you more money in the long run. If you wait too long, you might find that a repair is no longer a viable option and a costly roof replacement is needed to properly remedy the problem. If you suspect that your roof has suffered damage or has surpassed its life expectancy, you will want to give us a call. An experienced Claims Specialist will thoroughly examine every inch of your roof to look for signs of damage or issues that could potentially cause damage in the near future. Even if you are not sure that your roof needs repair, it is best to undergo an inspection to make sure. Having a contractor inspect your roof on a routine basis can help keep your home in good condition.
STORM RESTORATION
WILL SNOWSTORMS, ICE, AND SUBZERO TEMPERATURES AFFECT MY ROOF?
⟼ Yes. Winter itself will accelerate the gradual erosion of your home’s shingles. These conditions also cause other problems that can test the integrity of your roof's shingles.
Things to consider: Ice damming occurs when snow on the roof melts because attic temperatures are above 32 degrees. As this melted snow drips down over the roof, it naturally refreezes if the outside temperature is below freezing. Repetition of this melt-freeze cycle creates an “ice-dam” that forces water to pool and develop into large “ponds.” During warmer temperatures, this excessive puddling will leak into walls or attic and possibly damage areas that are already compromised.
Blizzards, Illinois thunderstorms, are famous for producing damaging hail that can erode shingles and diminish your roof’s ability to shed water. Tree branches and flying debris propelled by strong winds may rub and scrape against shingles forcefully enough to loosen them.
Roofing professionals of Illinois are well aware of what to look for in regards to weather-related damage during an inspection of your roof. Maintaining your roof so it’s in the best shape possible all year long will help you avoid expensive roof repairs as well as costly interior water damage.